Forum Discussion

tcooper's avatar
tcooper
Community Member
3 months ago

KC images shrink if wrong answers are selected

Hi everyone!

 

I'm troubleshooting an issue I've never encountered before. I'm using screenshots in a "click-to-answer" KC, and if I select the incorrect answer two or three times, the image shrinks. Can anyone explain why this is happening and point me in the right direction to fix it? This is happening in both Preview and in Review. 

 

  • Hi tcooper  if you delete the unused states, Visited and Disabled, from the image, you will no longer have an issue.

    When looking at those states in the image, it may not look like there is an issue, but the images within the Visited and Disabled states, also have nested Normal, Visited and Disabled states, and within those states, the image shrinks.

    In order to see this issue. Edit the states of the image. Go to the Visited state. Copy the element from the Visited state (CTRL+C), exit the EDIT STATE mode by selecting DONE, and then paste the element onto your main timeline. Note that the element has a Visited and Disabled state of it's own, and the image shrinks on those states.

  • Hi tcooper are you able to share the slide with us in a *.story file? Just delete all other slides and upload the problem one if convenient.

    • tcooper's avatar
      tcooper
      Community Member

      Hi Sam,

      Apologies for the late reply. Here's a single slide on which this issue is occurring. I'm unable to upload to the site for some reason, so I've uploaded a zip file to a Google Drive file which you can access here: https://drive.google.com/file/d/1Vwb4I5alQYJckGFPKQeAFInYoikN4ZXF/view?usp=sharing

       

      Thanks!

      • SamHill's avatar
        SamHill
        Super Hero

        Hi tcooper  if you delete the unused states, Visited and Disabled, from the image, you will no longer have an issue.

        When looking at those states in the image, it may not look like there is an issue, but the images within the Visited and Disabled states, also have nested Normal, Visited and Disabled states, and within those states, the image shrinks.

        In order to see this issue. Edit the states of the image. Go to the Visited state. Copy the element from the Visited state (CTRL+C), exit the EDIT STATE mode by selecting DONE, and then paste the element onto your main timeline. Note that the element has a Visited and Disabled state of it's own, and the image shrinks on those states.

  • Nedim's avatar
    Nedim
    Community Member

    If you're clicking the image, it's most likely the Visited state that's causing the issue. If there is a Visited state, try removing it to see if that resolves the issue.