NVDA won't read text in layers

Hi Judy, 

I took a look at your support case, and it looks like what you're experiencing may be expected behavior. Would you mind checking out this article, specifically the section below, and letting me know if this is the behavior you're experiencing? 

...Screen readers no longer auto-read slide content. Now, a screen reader announces the title of each slide and then waits for the learner to explore the content. This allows the learner to hear multimedia first. It also lets the learner control when the screen reader announces content. Learners simply use their screen reader navigation keys (e.g., the Down and Up arrows) to move through items on the slide.

If that's not what you're experiencing, let me know so I can let my colleague who's handling your support case know that you did a follow up.