Forum Discussion

ChelsieBlaxton's avatar
ChelsieBlaxton
Community Member
3 years ago

Object reference not set to an instance of an object error

I am trying to save a file and keep getting the error: "The project file could not be saved. Object reference not set to an instance of an object." See attached. Any idea why this is happening and...
storyline 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
3 years ago

Hi Chelsie,

Yikes! Let's see how we can fix this error message to help get you back on the right path.

  1. Are you working from a network or shared drive? Always save and publish Storyline projects on your local hard drive (typically your C: drive). Working on a network drive or an external USB drive can cause erratic behavior due to latency. For example, it could cause file corruption or prevent you from saving changes. 
  2. Is this the only file you are seeing this error with?

Thanks for reaching out!