Forum Discussion
Outage
Hi all, Is anyone else having an issue getting rise to load. First, I got a 504 error -- and then now all I get is a white screen. Please advise.
Thanks.
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
YES! I’m in full panic as launching a global module tomorrow and have several updates to make. Know I’m not the only one!
Had issues all day yesterday and now all I see is “resuming your session” or ”your content is loading” and the spinning circle of death. No content.
Ditto -- as I know many of us are having the same deadline issues. Rise is still throwing bad gateway errors, death spirals, and "resuming your session" before crashing.
Articulate, can you please give us an update? Thanks!
Hi everyone,
I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue.
We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
