Forum Discussion
Overlap on Multiple Text-to-Speech Narrations
- 6 months ago
Hi JeanMarrapodi-c,
Thanks for sharing a copy of your file. I was able to observe your reported issue with the AI-generated audio not being pronounced correctly. I opened a support case on your behalf to get you in touch with a support engineer who can help check why your AI-generated audio has some quality issues. Please keep an eye out for an email from them!
Hi JeanMarrapodi-c!
Sorry to hear you're running into setbacks with published Text-to-Speech from Storyline!
None of the behavior you shared is expected when working with AI TTS, and it would be easier to troubleshoot if we could see a copy of the affected .story file. It's great to hear that republishing appears to have corrected a momentary glitch. However, if the behavior returns, we'd be happy to inspect your file and test it further on our end.
Feel free to upload that here in the discussion or privately through a support case.
Looking forward to hearing from you!
- JeanMarrapodi-c6 months agoCommunity Member
I wonder if it had something to do with Webex that we were using for the meeting yesterday. I have notes on 20 of these slides that were problematic, and now when I go back to version 7 that we used for the review, nothing is doing that. It was so bizarre. Here's the link.
https://360.articulate.com/review/content/35046362-6ae6-4868-a12e-6d816d7ae79b/review
I didn't save anything with the jibberish and it wouldn't let me download the single sound file. I will save it and upload it to this thread if that repeats. It was using Brian's voice.
I've continued to work on the file since the review yesterday afternoon, so you won't see the things with the overlap. The team asked me to change out Arnold's voice, which I replaced with Brian's so it's pretty much a different setup now. Thanks for the quick response, StevenBenassi - JeanMarrapodi-c6 months agoCommunity Member
Here's a slide with some of the goopy audio I was getting the day I posted this. You can hear that when it's reading dollar amounts; it gets goopy on the second and fourth layers on the first slide, and on the phone number on the second slice. I've rendered these multiple times trying to correct it and think I'm just going to need to type out the words.
When I wrote my initial post things were much worse, and it was giving me things that sounded Russian and Chinese and it wasn't just the numbers. This is the first time I've seen it again.
- JoseTansengco6 months agoStaff
Hi JeanMarrapodi-c,
Thanks for sharing a copy of your file. I was able to observe your reported issue with the AI-generated audio not being pronounced correctly. I opened a support case on your behalf to get you in touch with a support engineer who can help check why your AI-generated audio has some quality issues. Please keep an eye out for an email from them!
- JeanMarrapodi-c6 months agoCommunity Member
Thank you!! JoseTansengco I heard from the team and they were able to replicate the numbers issue and will be working on it. Hooray!
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