Forum Discussion
Overlapping States
I've been noticing a randomly occurring, but frequent, issue since the newest update. On some objects, the Normal/Original state will overlap with any other state (Hover, Visited, custom states, etc...
Did anything ever get fixed with this? I am having the same issue. Visited and Hover AND Selected states overlap.
Hover is meant to be black text on green circle. Selected is the exact same. And Visited is meant to be white text on black, with the green checkmark above the text. After clicking, it shows this:
Hello Kristen,
I'm sorry you've hit this snag. The description you shared seems different from the bug reported in this post. Would you be willing to share a copy of your Storyline file privately through a support case so we can look at how the states and triggers are set up?
Our Customer Support Engineers can help determine whether the behavior is within the scope of the existing bug and find possible solutions. We'll delete your file when we're done testing.
Hi Kristen,
I can confirm that the issue has not been fixed after all of these months, years, and versions. I just had this issue pop up in Storyline 360 x64, and I was the person who originally made this post, so it is still very much an ongoing issue that is still affecting most, if not all, users.
It looks like your issue may be similar, if not the same, though its hard to tell without knowing what the Normal state looks like - though it does appear identical to the issue in this thread. Adding a screenshot of your States menu would be helpful!
Again, the best option, until it eventually gets fixed within the upcoming months or years, is to simply workaround Storyline's issues. A "fast" way is to simply break the relation between the states by deleting everything. Here's how to do that:
- Select the object
- Select Edit States
- Select New State
- Select All (Ctrl + A)
- Delete everything from the New State
- Go back to the Normal state
- Select All (Ctrl + A)
- Copy (Ctrl + V)
- Return to your New State
- Paste-in-Place (Ctrl + Shift + D)
- Make any necessary edits
That should do the trick, though it sometimes doesn't work. If that's the case, you just have to workaround the workaround. In this case, it could be copying and pasting the green circle and recoloring it. The key thing to note, is that it will overlap anything it doesn't find new and different from the original/Normal state. For example, the circle can change colors - but its still the same circle to Storyline. However, copying and pasting that same circle and recoloring it makes it a new circle, and thus it shouldn't overlap. Does it create extra work? Yes. Is it inconvenient? Yes. Is it the best option? Basically.
There are several workarounds, and plenty of great advice in this thread, if both of those options do not work! I look forward to when this issue will eventually be resolved in a future version of Storyline, as it really takes away from Storyline and its use.
