Forum Discussion
KatieBirdwell
6 years agoCommunity Member
Passing score recorded as Fail in LMS
We have a few courses published in Storyline 360 that are being problematic - students are getting the required number of questions to pass correct, but are still being scored as a Fail. This is not...
LaurenDuvall
6 years agoStaff
Hi Katie!
Thank you so much for sharing these details with us! I've started a case with our Support Engineers so that they can offer 1:1 support. You should've received an email from me at support@articulate.com. If you didn't receive that, please let me know!
I encourage you to continue troubleshooting in the support case so that we can nail down the reason why the LMS is not reporting a passing score.
- KatieBirdwell6 years agoCommunity Member
Thank you Lauren, I've received communication from the Articulate Support team and uploaded the storyfile for their review. I'm looking forward to their comments and feedback.
Have a wonderful day!
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