Forum Discussion
RossHarrison
7 years agoCommunity Member
Pasting images causing freezing
Hi all, Hoping someone may be able to assist with a current issue i have. I've recently got a new laptop with windows 10, and now when i copy and image from a powerpoint presentation, and paste i...
RenGomez
7 years agoStaff
Hi Ross,
Sorry to hear that Storyline keep freezing on you! You can save the picture as a .jpg, then insert it into Storyline, but that's an extra step that seems unnecessary.
I tried to replicate copying a .emf file from PPT into Storyline 360 in Windows 10 and didn't come across any errors. Is your PowerPoint a desktop version?
Can you try repairing Storyline 360 and see if that helps? If you find Storyline continuing to freeze, reach out to one of our support engineers and we'll help troubleshoot your setup to see if we can find the culprit!
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