Forum Discussion
Pasting images causing freezing
Hi all, Hoping someone may be able to assist with a current issue i have. I've recently got a new laptop with windows 10, and now when i copy and image from a powerpoint presentation, and paste i...
Hi Angelique!
I'm happy to help!
- Are you seeing Storyline freeze up in every project or just this one?
- Also, have you tried importing the file into a new project?
If it's every project, I'd recommend a simple repair for Storyline 360! That usually does the trick when these types of issues occur.
If you want to share your file so we can test it on our end, you can either attach it to this discussion or upload it to us using this private upload link.
Thanks for reaching out! No, I haven't seen that happen for every project. It just seemed to crop up this week. I think for now I'm good, as I've found a workaround to prevent the freezing. If this problem becomes more widespread, I'll contact you.
