Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
8 years ago

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    2 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

AlyssaGomez's avatar
AlyssaGomez
Staff
4 years ago

Hi Dorrien! I'd love to help you investigate this. Is your published course hosted on a web server or LMS? Or, are you viewing the Share link? 

  • AdelePope's avatar
    AdelePope
    Community Member
    4 years ago

    Hi,

    Currently we are using the file share however I believe this occurs on the LMS too. They use Sum Total

    Regards

    Adele

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