Forum Discussion
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
Hi Jacinta! Happy to work this through with you, if you need faster help, you can share the file privately with us by opening a case on this link here. Can you help me with a few more details?
- Where is your Rise 360 course hosted? A web server, LMS, or somewhere else?
- What version of Chrome were you using when you noticed this problem?
Thanks,
I have shared the file via the link.
I am using the following version (it updated as I opened it to check but
the issue is still occurring) Google Chrome is up to date
Version 90.0.4430.72 (Official Build) (64-bit)
It is being hosted on an LMS via SCORM file but it also occurs via link,
and even when I download it within rise if I am editing.
