Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
9 years ago
Solved

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    3 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

AlyssaGomez's avatar
AlyssaGomez
Staff
4 years ago

I'm sorry you're running into that, Steph! Is your course hosted on a web server, LMS, or are you viewing the Share link?

  • Stephaniesingh's avatar
    Stephaniesingh
    Community Member
    4 years ago

    Hi Alyssa.

     

    Thanks for getting back to me.

    So our Rise courses are hosted on an LMS.

    • LeaSAgato's avatar
      LeaSAgato
      Staff
      4 years ago

      Hi Steph, thanks for sharing that. Just another quick question, what LMS are you using?

      • Stephaniesingh's avatar
        Stephaniesingh
        Community Member
        4 years ago

        We are using Skilljar