Forum Discussion
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
Hi, yes we have this issue too. It means that the multimedia download block is almost unusable because we can't have our learners download files with such un user-friendly names! They think it is an error. We have been using Amazon Web Services and adding download links to get around it but it would be great if we could do this natively in Rise. It may be that there is a technical reason why it can't be done, but just adding this here to let you know that we'd love a fix too! Thanks
