Forum Discussion

StephenLambrick's avatar
StephenLambrick
Community Member
5 years ago

PEEK wont run at all.

I have a fairly well specified Windows 10 Pro PC and have only recently started using Articulate, I cannot get Peek to load or run at all. The Icon appears in the system tray but nothing happens whe...
Peek 360
KatieRiggio's avatar
KatieRiggio
Staff
5 years ago

Hi Stephen,

Thanks for writing in. I'm happy to troubleshoot with a few questions to start:

  • What happens if you try to access Peek 360 from the Articulate 360 desktop app? Here's a short video demo of the steps.
  • Let's try a hard close and relaunch: Right-click on the Peek 360 icon in the system tray and select Quit, then try to launch Peek 360 from the desktop app. Does that make a difference?

The answers to those questions will help us find the cause, but we invite you to connect with our Support Engineers if you need fast help:

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