Hello all,
We've had multiple instances of slides disappearing randomly in a couple different course files. We chalked it up to human error at first but now it's becoming frequent and quite concerning as the slide is "gone" from all versions of the file. This is a major issue.
Any help/feedback/or fixes for this?
If the SL file is located on a shared drive or Teams directory, I can see where that behavior could occur.
If you are seeing this problem with SL files stored on and/or worked on only local (C:/) drives, I would contact Articulate directly and open a support case.
Hi Brittany,
I'm so sorry to hear you're running into this issue!
I see you've connected with my teammate, Cleober, in a support case. We can continue the conversation there to keep all information in one place.
If anyone else is experiencing a similar issue, the best place to start is to confirm that you're working and saving your project on your local hard drive, as Joe suggested. If the issue persists, please contact our team through a support case.
