Storyline issues recently

Recently I have been experiencing several Storyline bugs in the published content. These issues are not showing when viewing the content locally using preview. In summary the issues are:

Incorrect audio playing

I have recorded a software simulation. In the simulation is audio narration. On some slides, there are several pieces of audio narration that play end-to-end.

When publishing the module, it is unpredictable what will happen with the audio. It changes from publish to publish which slides will be affected, but a slide will randomly play the incorrect audio. It may play the correct audio at the start, then the following 4 audio files will be from a different slide, and may be the same audio repeated over and over again.

It is a large course, with close to 200 audio files and so it is not viable for me to check the entire course each time I provide it to the client, but the client keeps finding incorrect audio.

The author file does not reflect what the publish file plays. This is an awful situation and we’re losing so much time on reviewing and republishing and re-importing audio files to see if it helps. Nothing seems to work to correct this.

Event triggered Audio (in Layer) Playing when slide loads

I have an audio sound effect on a layer. The audio is triggered by an event (selecting a button). When the slide loads, the layer is not visible. However, the layer being hidden, and the audio playing by trigger does not seem to stop the audio playing when the slide loads. I have experienced this several times in this project and have had to deviate from “standard” Storyline programming to get the audio to behave how I want it to.

Layer not displaying when requested

I appear to have fixed this particular issue by importing the entire module into a new Storyline file, but a regular piece of code I was using on several slides, decided not to work on other slides.

I would have a trigger on variable change, to show a layer “Question Instruction” if variable “showInstruction” changed to “True”. This did not work, and I had to explicitly set a trigger to “Show Layer”. On several other slides, the functionality worked, but on three slides, it just wouldn’t. I tried delays (change variable when slide reached 0.5s) but everything I tried didn’t work, until I imported the module into a new Storyline file.

Layers not resetting

I am using layers to play some feedback audio to users. The layer features a character and a timeline audio. The layer hides itself when the timeline ends, and is set to reset to initial.

When the layer is shown, even for the first time, it is playing mid-way through the audio. In order to correct this for subsequent plays, I had to stop the layer hiding when timeline ends, and add a trigger to send the play head back to zero on the timeline and then add a trigger to hide the layer.