Forum Discussion
LandiJacobs-079
3 years agoCommunity Member
Photos and Illustrations
To whom it may concern,
I have recently downloaded the Articulate 360 license as a corporate group license. I have worked on Articulate for many years and am familiar with the program however whe...
MariaCS
3 years agoStaff
Hi, Landi.
Thank you for reaching out! I'm sorry to hear you're having trouble downloading photos and illustrations from the Content Library.
Please take a look at the article below, and let's start by checking the network endpoints and ports listed here (you might need to get help from your IT department):
If you are still having problems after adding those to your allow list, I'd encourage you to open a support case with our engineers so we can see what's going on.