Forum Discussion

RickLabon's avatar
RickLabon
Community Member
10 months ago

Pick Many

I have an elaborate Pick Many freeform slide set to 3 attempts. No matter how often I click the Try Again button in the feedback layer, the incorrect layer never appears. I've attached a partial im...
Articulate 360
community
instructional design
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
10 months ago

Hi RickLabon,

Thanks for reaching out!

It would be easier for us to identify why your Incorrect Layer doesn't display as expected if we could have a copy of your project file or slide for testing. Would you be willing to share a copy here or privately by opening a support case for testing? We'll delete it when we're done!

  • RickLabon's avatar
    RickLabon
    Community Member
    10 months ago

    Thank you, Jose,

    The file was submitted as it is private. I'm really looking forward to finding out how I broke it! 😁

    • EricSantos's avatar
      EricSantos
      Staff
      10 months ago

      Hi RickLabon,

      Thank you for your willingness to share your file privately with us!

      I looked up your email address but could not find the email or support case with your file. Did you use another email to share the file, by any chance? I'd like to help connect this discussion with your case so we can monitor updates as needed.

      Let me know if you need assistance uploading the project file. I'm happy to help.

      • RickLabon's avatar
        RickLabon
        Community Member
        10 months ago

        Hi Jose,

        Would you like me to resend with a different email address, and should I post this email address here?

        Thanks.