Forum Discussion

IrinaPoloubesso's avatar
IrinaPoloubesso
Community Member
7 years ago

Poor image quality in Storyline 360

Hey guys, I have found a few threads on poor image quality of previous versions of Storyline, however the new 360 version has also very poor image quality when piblishing. Please see attached scre...
storyline 360
BarbaraPauley1's avatar
BarbaraPauley1
Community Member
7 years ago

I am also experiencing blurriness within the Storyline 360 Editor.  I opened up a Storyline 2 file on my left monitor, and the upgraded Storyline 360 file on my right monitor.  The difference between the two editors is very clear.  Both of my monitors are identical, and are using the exact same resolution settings.   I also moved my Storyline2 editor window over to the monitor with the blurry Storyline 360 editor, and the Storyline 2 editor remained just as sharp as it was on the left monitor, so it's not the monitor settings causing this.  

I have attached 2 screenshots for comparison, and outlined in red the areas that seem to be affected.  

I am using Storyline 360 v3.20.16814.0

I am using Storyline2 update 12:1705.520

Both monitors are using 1920 x 1080 resolution

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    7 years ago

    Hey Barbara,

    I appreciate you taking the time to share the additional information and the images.

    We do have an issue reported to our team about some blurriness in the Storyline 360 program when users have their scaling set about 100%.

    Does this fit your display settings as well?

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