Forum Discussion
Poor image quality when uploading an image with Rise
Hello,
I created and saved-for-web a .png image in Photoshop. When I uploaded it with Rise (as a centered image in my blocks-lesson), it converted it with poor quality. Is it possible to avoid tho...
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Hi everyone. I want to provide an update on this issue.
We’re so sorry that images in Rise 360 don’t look the way you’d like them to. We prioritize all of our work on new features and fixes based on what will have the greatest impact on our users, and we’ve found that most folks are pleased with how their images look.
We’re planning to determine ways we can help you finetune your images, and this work is in our development queue. I can’t provide an ETA right now, but we’ll keep you updated.
Dear Justin,
Thank you for the update - but excuse me, who are those "most folks"?
We have never seen any user interview conducted within Articulate to rate the product. So I am not sure which audience counts for you as an impactful.
I see here numerous people suffering from Storyline and Rise image quality. Our company has thousands of employees and we develop blurry content for them -- is it not enough people complaining?
Greatest impact on user is a fundamental performance first, and how can you be sure that other users, who do not take their nerves and energy to make that point here, are really happy with the images?
Articulate 360 is indeed a great product, and the contrast of poor, destroying, awful images just makes it ridiculous - having sleek responsive design with the quality of images that even silliest website does not allow itself to have today. We do not want the fancy algorithms intervening with our work! This SHOULD BE THE HIGHEST PRIORITY, and again since we have never been asked to contribute to the opinion of the "most folks" - I hope that this thread provides enough position with this regards! This is offensive to leave us helpless here.I totally agree with Irina. Well said Irina! We pay money for high quality vector images and they are completely destroyed in Rise. From the perspective of our clients, this makes US look bad, not Articulate. Converting PNGs to JPG is not acceptable. If I upload a PNG, that's because I need a PNG. If I would want a JPG, I would convert it myself.
Curious how you determined that "most folks" are fine with image quality.
