Forum Discussion
Poor Video Resolution in Rise
I'm experiencing some poor video resolution in Rise. Original video files have much better resolution than when they're played back in Rise. What frame sizes correspond to the small, medium, and fu...
Hi folks! We have a new, helpful tip for maintaining high resolution video quality in your lessons:
If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Just add
_NOPROCESS_to the name of your video file. It'll upload and display exactly as you saved it.* Keep in mind, using this method bypasses transcoding and compression, so learners may encounter issues with playback across different devices. File size limits still apply.
For more media best practices, check out this article!
So will there be a workaround for the loss in quality similar to your workaround with the photos? (adding _NOPROCESS_ to the title). I need this to stay within rise online/using the link so i can't use Alin's workaround by exporting and swapping within the zip file.
It's a bit frustrating/disappointing that this has not been solved after 3 years, and there is no warning within Rise to the loss of quality after you spend a lot of time editing and making videos look great.
Hi Stephanie! Thanks for reaching out and I'm sorry to hear your video quality is changing when uploading to Rise 360.
If your videos continue to have a loss in quality even after following the recommendations in this article on best practices for videos in Rise, can you please share a copy of your file so we can take a look? You can upload it here to submit a case privately.From the best practice "Rise 360 compresses videos so they have smaller file sizes while maintaining quality" Doesn't Rise let you embed videos and if it does, shouldn't this be mentioned in the best practice.
In this blog we talk about the benefits and show how to embed in Storyline
https://whatyouneedtoknow.co.uk/go-ahead-embed/Hi Andy! Our best practices article is for recommendations of uploaded media content such as video, images, and audio.
Rise 360 does allow you to embed video from third-party hosts, but since this isn't something that Rise 360 processes on our server nor does the learner need to upload, it isn't something that would be directly covered by that article.
For embedding content such as videos from another site, please see this article and for Storyline embeds please see Rise 360: Use Storyline Blocks to Embed Storyline 360 Courses.
