Forum Discussion
Ppt can't install Articulate Add-in
My Articulate tab in Ppt won't load. I followed the directions in other knowledge base articles with no luck. The exact message is in the attachment. Any help is greatly appreciated.
Eileen
Hi Sarra,
Since it may be your first time using Presenter 360, I'd like to ask a few questions to help clarify your experience:
- Do you already have Studio 360 installed on your computer? If not, here's how you can install Studio 360, which includes Presenter 360, on your machine.
- Are you running a supported version of Microsoft Office?
- If you already have Studio 360 installed, have you tried repairing it?
Additionally, if you've also covered everything that is listed in this support article, don't hesitate to reach out to our support team so we can take a look at your installation to figure out what's going on.