Forum Discussion

glsy-e1b4588c-d's avatar
glsy-e1b4588c-d
Community Member
9 years ago

Problem in connecting articulate 360

I was trying to sign in to articulate 360 app, a message appears saying that: "There is a problem connecting articulate 360. please check internet connection and try again" The problem is the comp...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
8 years ago

Hi Heather,

It looks like you responded via email, and as such any attachments you shared won't go through. Can you upload that image by clicking here and using the Add Attachment button? 

Also, were you able to check those network endpoints and ports to see if anything changed within your IT setup? 

  • heathermeert's avatar
    heathermeert
    Community Member
    8 years ago

    Hello,

    Thank you for the follow up! Our IT team was able to fix the issue today. I shared with them the info you had provided. I am not sure what the issue was, but I'm happy it's fixed now! Happy Friday!

    Heather Meert
    Senior Trainer, Human Resources Information Systems
    [http://intranet/groups/Communications/Resources/Logos/Centene%20Logos/