Forum Discussion
Problem in exporting scorm 1.2 in LMS
The LMS my client is using (an instance of Schoox) also seems to be having some sort of issue but I suspect that it may be there problem because I have no issues with uploading it to SCORM Cloud. Is there anything I should share with my client so that he can be better informed when talking to his support person?
Sure thing, Robin. We use this testing guide as a resource when loading content into SCORM Cloud. I would let your customer know that it is performing well in that environment, provide them the link, and have them ask in what ways their LMS might be unique from the SCORM Cloud environment.
If you want to let us know what kinds of issues you're seeing that are LMS specific, we might be able to more specifically point you. Keep us posted!
Hi, and thanks.
The problem we’re seeing in the LMS (which is a Schoox instance) is that the uploaded zipped file from the output SCORM 1.2 content fails to be recognized. That is, it’s uploaded and then there is no record of it in the LMS. I’ve put the issue squarely in the hands of the support team at Schoox as it doesn’t seem to be an issue with the SCORM package (playing just fine in SCORM Cloud).
I’ll keep you updated, if there is any information from their side.
Regards,
Robin
