Forum Discussion
Problem with Rise duplicating files when published
Hi All,
I've published 5 Rise courses, 1 of which uploaded to our Cornerstone LMS fine, however the other 4 spat out 'Critical error - Unable to unzip file... file analyticsframe.html already exi...
Hi folks! We wanted to share here that this issue has been fixed:
Duplicate Storyline 360 files were included in the exported package when duplicate Storyline 360 blocks were included in a course.
Please republish your Rise 360 courses to take advantage of the cleaner file structure! Please reach out to our support team if you see anything unexpected.
I am having this same issue. I have 3 "analytics-frame" files, among others that have triplicates, and it won't let me rename them within the SCORM file. How else can I work around this? It says there are 66 files that would have to be renamed.
I have another course where I used multiple Storyline blocks, but it is not having the same issue. Why is that?
Thank you for any help.
