Forum Discussion
Problem with Safari
Hello,
I'm using MatrixLMS and rise360.
The students who use Safari can't enter the course because of this problem:
It can be fixed by disabling "Prevent cross-site tracking". But ...
Hi Ksenia! Just to chime in, we haven't had other reports about this setting causing an issue. It may be specific to the LMS. Let us know here if you need any support!
Instructure Canvas LMS has the same issue with both Storyline and Rise courses. The cross-tracking setting on Safari prevents the courses to load properly.
Hi Math, thank you for the update. Sorry to hear that you are experiencing the issue with Storyline 360 as well. I can see that you are already working with one of our support engineers Robert. I notified Robert and you should hear from him soon.
