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OlafFrankfurt's avatar
OlafFrankfurt
Community Member
11 months ago

Problem with the font size in Storyline 360

Hi, I have a problem with the font size in Storyline 360. I have to modify a big course that includes about 25 modules. The last time I was doing it was about one year ago. This time when I open a storyline file, I see that font size changed (it is about 0.5-1 size bigger). I am using mostly Open Sans font (size 14), but the same situation is with other fonts (like Relay font). The problem is that text doesn't fit well in boxes/shapes so it requires a lot of work to change it (most slides would have to be modified).
I reinstalled Windows last time (to Windows 10), but I don't think this should cause a problem. I am also using a different Office version but Storyline is not connected in any way with MS Office so I also don't think it should be a reason for a problem.
Do you know what might cause this kind of an issue?

P.S. This is my second attempt to publish this post, I don't know why the last one is not visible

  • Hi Olaf, 

    Thanks so much for reaching out!

    I see that you've opened a case and that you're working with my colleague Luiza. You're in great hands! 

    We'll continue the conversation over in your support case.

    Have a great start to your week, and happy developing! ✨

  • MicheleBuddie's avatar
    MicheleBuddie
    Community Member

    I am having a similar issue with the same font. Can someone elaborate on what the solution is?