Forum Discussion
FormationDig630
4 years agoCommunity Member
Problem with viewing project on Mobile
Hello ! I have a problem with the "mobile" version (see the screenshot attached)
How can I have the course full screen without that weird black background ?
Many thanks !
LucianaPiazza
4 years agoStaff
Hello Formation Digitale!
I'm happy to help! I understand how frustrating it can be to not have your mobile version of your course display the way you expected.
I have a few questions to better assist you:
- Are you experiencing this functionality in your LMS? It looks like you are currently viewing in our preview mode on Storyline.
- Is this happening on every slide within the project?
I wanted to share this article about known issues when it comes to viewing courses on mobile.
If you feel comfortable sharing your project file, I'd be happy to take a look and troubleshoot with you in this thread or privately in a support case with our Support Engineers. Whatever you are most comfortable with.
Thanks so much!
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