Forum Discussion
Problems after selecting Try Again
Thank you. I appreciate your time and response.
It sounds like you are saying that a trigger is built into Storyline that pulls up the result slide after each response unless all answers are reset. I can't imagine when this would be convenient - seeing the result slide after every question. Is there no way to change that trigger? Is Articulate aware that this is happening? This seems to be a glitch that they should look into fixing.
If I disable the "Reset only incorrect question" setting, I will have to also modify the tracker so that all indicators reset. I prefer not to do this because of all of the variables involved. Is there a way to make the Try Again button reset all variables at once?
Hi Val,
I understand how you feel, and I agree that the 'Try Again' button should function for your course even if the "Reset only incorrect question" setting is checked.
I opened a case on your behalf so we can have our support engineers take a look at your project file. i've shared the steps to replicate the issue with them so they'll be up to speed with what's happening. Someone will be in touch shortly!
Wow, thanks. I appreciate the extra steps you took.
Add: In the end, I triggered the Try Again button to reset the entire course, as a fix for now. It's not the desired effect, but it works.
-Val
