Forum Discussion

KassyMarsh's avatar
KassyMarsh
Community Member
6 years ago

Problems with image quality

Hi Everyone I'm using a slide with pictures on it, to zoom in and talk about certain parts. When I zoom in, it's really blurry. I've tried using one high quality image, but that doesn't work. ...
storyline 360
KatieRiggio's avatar
KatieRiggio
Staff
6 years ago

Thanks for detailing the troubleshooting you've done already, Kassy. Let us give you a hand!

First, great question. The maximum size for images in Storyline is 2,048 x 2,048 pixels. Now, let's look into what's happening with the quality:

  • What version of Storyline are you using?
  • We found an issue where zoom regions blur high-definition images in Storyline 360's HTML5 output. Does that description match what you're seeing?
  • If that's not quite right, would you mind sharing your .story file with me so I can take a closer look? You can share it publicly here, or send it to me privately by using this upload link. I'll give it a test, and will delete it once we sort what's happening!
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