Forum Discussion
Problems with JPG files in Storyline 360
Hello Everyone!
I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0).
In this update, we have implemented a fix for:
- Erratic movement made cropping a rotated image difficult.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions on Update 87, please let us know in this thread or privately in a support case.
Have a great day!
Hi Teresa - Sounds like the problem may not be completely fixed, but I did a few quick tests and couldn't duplicate the problem so my guess is that the underlying problem may be the device that took the photo -- and then perhaps Storyline as well. I did my testing with a few portrait photos taken on iPhones, but I had Android phones for a long time so perhaps the Android images were problematic for Storyline??
Have you tried to insert the photo into another software application - like PowerPoint, for example? If the image inserts correctly in PowerPoint, then I would try right-clicking on it, saving it as a PNG, and then try inserting that image into Storyline. Hope this helps....