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MargoFraser-c71's avatar
MargoFraser-c71
Community Member
4 years ago

Project review

Hi

I have been working on a project all day and using the review slide and review project with no problems.  

However, I have just tried to do this on a number of occasions with an error message coming up.  Basically it just says we're sorry, something went wrong with Articulate Storyline and it might close. You can help us fix this bug by sending us information....

I'm at a crucial stage of the project and this is a bit of a disaster.  Has anyone else had this problem and how did they fix it?

 

thanks

 

 

 

 

storyline 360
  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    4 years ago

    If a project is important or crucial, I never work for more than an hour without saving and completely exiting Storyline.  If I get the message you cited, I do a Save As, and give the project a new version number name before I close SL. Deep down, I just know that that message marks the beginning of SL silently corrupting objects in the project. If I can't use that version again, at least I lose only the portion I did since the last version backup. 

    My favorite saying in the computer world is "There are two kinds of computer users; those who make frequent backups, and those that haven't yet lost important work." 

    • MargoFraser-c71's avatar
      MargoFraser-c71
      Community Member
      4 years ago

      Hi Walt

      Thanks for that feedback... unfortunately I am a saver and its there,
      however I just cant review or publish the work.

      Margo

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    4 years ago

    Hi Margo, and thanks for stepping in, Walt!

    I'm happy to help see what is getting in the way of publishing and reviewing your work! Would you mind if I looked at the project? You can attach the .story file to this discussion or upload it to me directly using this link!

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