Forum Discussion
Prompt to Resume on the Restart Not Working
- 6 months ago
I apologize for the misleading answer earlier. I was using the modern player, but after reading your post again, I’ve just realized that the issue occurs with the classic player. I can confirm the same issue happens when the classic player is used instead. The 'Prompt to Resume' will only appear if the Desktop view is checked on a mobile device, which I don’t consider a viable solution. However, by adding or modifying a single line of CSS in story.html, I can get the 'Prompt to Resume' window with the Continue and Restart buttons, as shown in the screenshot. I honestly can’t recall how this prompt should look in the classic player, but I was able to properly continue where I left off or restart as intended. I would recommend reaching out to Articulate support so they can at least log this as a potential bug or similar issue.
Nedim Thanks for sharing the .story file. Unfortunately, I can't access the zipped file because it is linked to your local computer. I published the file but couldn't access the link you attached. The link starts with C:\\Users...which can't be accessed by someone else apart from you. Would you please upload the zip file to my Dropbox here? https://www.dropbox.com/request/c5cTe0l6ttf7LBtyBDvf
I have created a share request for you. That would be really helpful.
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