Forum Discussion
Prompt to Resume on the Restart Not Working
- 5 months ago
I apologize for the misleading answer earlier. I was using the modern player, but after reading your post again, I’ve just realized that the issue occurs with the classic player. I can confirm the same issue happens when the classic player is used instead. The 'Prompt to Resume' will only appear if the Desktop view is checked on a mobile device, which I don’t consider a viable solution. However, by adding or modifying a single line of CSS in story.html, I can get the 'Prompt to Resume' window with the Continue and Restart buttons, as shown in the screenshot. I honestly can’t recall how this prompt should look in the classic player, but I was able to properly continue where I left off or restart as intended. I would recommend reaching out to Articulate support so they can at least log this as a potential bug or similar issue.
It worked. Thanks Nedim
I am glad it worked for you! Would you please do me a favor and mark my reply as a Solution?
Click the X on the "Marked As Solution" button on your post.
That will deselect that reply as the solution. Then go to my reply, and click to mark that as the solution. Thank you JudyNollet
Thank you, Erastus
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