Forum Discussion
Prompt to Resume on the Restart Not Working
- 6 months ago
I apologize for the misleading answer earlier. I was using the modern player, but after reading your post again, I’ve just realized that the issue occurs with the classic player. I can confirm the same issue happens when the classic player is used instead. The 'Prompt to Resume' will only appear if the Desktop view is checked on a mobile device, which I don’t consider a viable solution. However, by adding or modifying a single line of CSS in story.html, I can get the 'Prompt to Resume' window with the Continue and Restart buttons, as shown in the screenshot. I honestly can’t recall how this prompt should look in the classic player, but I was able to properly continue where I left off or restart as intended. I would recommend reaching out to Articulate support so they can at least log this as a potential bug or similar issue.
Hello, I've the same problem, can you help me to resolve the problem?Tks
Hi TatyZF ,
This was a bug that has already been fixed. I'm no longer experiencing the same problem. The new build, released in March, fixed the issue. I suggest that you update your Storyline 360 and try again.
- TatyZF3 months agoCommunity Member
tks but use the version v3-97.34031.0, last updare...
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