Forum Discussion
Publish as MP4 with subtitles
I'm trying to publish a storyline video with cc as an mp4. However, when I do that I can't turn cc on. Any advice on how I can solve this?
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Kelly,
so I how do we get the previous behaviour, i.e. subtitles hardcoded in the video, back? Subtitles as a separate file are great if the platform you're using supports e.g. .vtt uploads.
However, if the platform doesn't do that, you need one single file with everything in it.
Cheers
Martin
Hello Kelly,
Do you know if there is a way to increase or decrease or choose the policy in the closed captions when you publish projects as MP4 video files?
Thanks a lot in advance for your answer.
Hi Patricia,
Happy to help.
Can you clarify what you mean by modifying the policy for closed captions when a course is published as a video so we can get you the information that you need?
Hi Kelly, the Update 73 link appears to be broken, but I tried publishing again and the mp4s don't have the closed captioning attached. I also tried with the Storyline 360 x64 Beta version but the vtt file still publishes separate from the mp4. Are there any other ways to connect the files within one of the Articulate applications?
Hi Amanda!
Happy to jump in here!
Sorry you had trouble accessing the link Kelly shared! Earlier this week we identified an issue where some users were unable to access pages on Articulate.com. We've implemented a fix for the issues, and things are loading normally now.
If you're comfortable sharing a copy of your .story file, I'd be happy to take a closer look to see why closed captions are not being included in the published-to-Video output. Feel free to upload a copy here in the discussion or privately through a support case.
Looking forward to hearing from you!
