Forum Discussion
Publishing failed — LMS SCORM and Review 360
Hello,
Since yesterday, I have been unable to publish my Storyline 360 project.
The issue occurs in both cases:
- Publishing for LMS using SCORM
- Publishing to Review 360
I receive the following error message:
Something went wrong.
Storyline 360 encountered an error while trying to publish the project.
The troubleshooting message says that Storyline 360 cannot find a temporary file located in:
C:\Users\[username]\AppData\Local\Temp\Articulate\Storyline\...\story_content\...\stream_1data000013.ts
It says the file may have been moved, renamed, or deleted.
I have tried publishing again, but the same error keeps appearing. This started only yesterday.
Has anyone experienced this issue before, or could you advise what I should check? Could this be related to temporary files, antivirus software, or a recent Storyline 360 update?
Thank you for your help.
2 Replies
Change video compression to static instead of adaptive before exporting... the .ts file is a temporary file created during encoding of adaptive video...
".ts" is the extension for a type of MPEG encoded video file. It's likely to relate to a video file you have embedded in your course. See if all the videos will play in preview.
