Forum Discussion
Publishing failed — LMS SCORM and Review 360
Hello,
Since yesterday, I have been unable to publish my Storyline 360 project.
The issue occurs in both cases:
- Publishing for LMS using SCORM
- Publishing to Review 360
I receive the following error message:
Something went wrong.
Storyline 360 encountered an error while trying to publish the project.
The troubleshooting message says that Storyline 360 cannot find a temporary file located in:
C:\Users\[username]\AppData\Local\Temp\Articulate\Storyline\...\story_content\...\stream_1data000013.ts
It says the file may have been moved, renamed, or deleted.
I have tried publishing again, but the same error keeps appearing. This started only yesterday.
Has anyone experienced this issue before, or could you advise what I should check? Could this be related to temporary files, antivirus software, or a recent Storyline 360 update?
Thank you for your help.
2 Replies
".ts" is the extension for a type of MPEG encoded video file. It's likely to relate to a video file you have embedded in your course. See if all the videos will play in preview.
Change video compression to static instead of adaptive before exporting... the .ts file is a temporary file created during encoding of adaptive video...
