Forum Discussion
SteveSiwek-1e81
4 years agoCommunity Member
Question About Using Articulate for Systems Training
Hi everyone,
Has anyone used any of the products in the Articulate suite to conduct effective systems training? The team I'm part of is taking on a larger role in training a customer service team....
TeresaIden-9681
4 years agoCommunity Member
As Bianca stated above, the Try Mode steps are great for systems training. You can adjust the timing of the slides for a smoother 'video' like experience. It records every click made and adds the call outs. I'm working on some system training right now that requires personnel profile entry - which can sometimes span 1-3 slides. I remove the callouts and move the screen recording and mouse click movements to the beginning of the time line, set the slide to auto advance with no controls so it essentially just shows the typing as a short few seconds. When I'm finished with the course, I will also publish it as a video then put in Camtasia to add some "flair" and publish as a resource rather than a course.