Forum Discussion
SANDRAADAMSON
9 months agoCommunity Member
Questions and answers not showing up on mobile device
Hi there, this is a first I have an employee using a Samsung Galaxy mobile device some courses are working fine for her, she can go right through the quiz portion without any issues but she's working...
JHauglie
9 months agoCommunity Member
If the course has been in circulation for two years and you have not had this problem before, it would seem that the problem is with the user's access point. So yes, a drop in connection would have this; but also the browser used on the device.
Have her try at least three browsers (Chrome, Edge, Firefox) and see what happens. Otherwise, you can't really do much else other than encourage her to use a different device.