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JenniferSwayne's avatar
JenniferSwayne
Community Member
3 years ago

Quiz answers un-selectable when try again

Hello!  I have a quiz, 10 questions - all set to "reset to initial state" and on my results slide, I have reset results slide and jump to beginning of quiz when user clicks "retry quiz" button.  None of the buttons allow me to answer again - they are not allowing me to click?  Any suggestions?

  • Hi, Jennifer,

    Try changing the quiz-question Slide Properties back to "Automatically decide."  That lets Storyline follow the built-in functions for quizzing. 

    If that doesn't work, I suggest you upload the file. (Or a copy with the just the quiz.) That would make it easier for troubleshooting. 

  • I did that, but then when i retry it still has the wrong answers and won't let me change them!

  • Hello Jennifer, and welcome to E-Learning Heroes. 😊

    I appreciate you sharing the details of what you are experiencing in your project.

    Trigger order does matter, so I'd like to confirm that your trigger to reset the results are before (above in the trigger window) the trigger to jump to slide.

    If all looks well and you're still experiencing an issue, I second Judy's recommendation, and I want to take a look at your project file. You can share it publicly here or upload it to me privately. I'll delete it when troubleshooting is complete.