Quiz not allowing student to select answer choice in quiz

Hi Aaron,

Sorry to hear that some of your users are experiencing this same issue.  Sadly I never found a solution.  Like you, I can replicate the issue when I log in as a student who is experiencing the problem, but have never been able to make it happen on my own.  

The LMS I use says it's something wrong with Articulate and Articulate says it's something wrong with the LMS.  A person I spoke with at Articulate said I'd need to have my end users install some special software that would record the communication going back and forth between the course and the LMS to try and troubleshoot the problem.  Unfortunately I'm not able to ask my end users to do something like this and continue to have to deal with this problem.  I just reset the course when it happens and go through it to get them to the point where they got stuck.  Hardly a good use of my time, but it's the only solution I have at this point.

I am going to be changing to a new LMS in the next few months, so I'll be interested to see if the problem still occurs after making the switch.  If it does, I'll be inclined to believe that it's an Articulate problem.  If not, then the LMS would be suspect.   

Check back with me in a few months and I'll be happy to let you know what the outcome of switching to the new LMS has been as it pertains to this issue. 

Good luck in your efforts to find a solution to this problem.  I hope you have better luck that I did!  And feel free to touch base with me if you have any specific questions about my experience. 

Thanks, 

Steven