Quiz Problem With Rise

Hi Crystal, 

Thank you for being very helpful. 

Just finished testing the course and the two problems i encountered was resolved as the following:

When the menu set to restricted:

1- The Assessment calculates properly.

2- When the user exit the course and come back it loads properly.

There is one additional problem i encountered before, i hope you have solution for it too. The problem is as the following:

1- A user fail to pass the assessment.

2- The user decide to retake again,

3- After couple of questions the user exit the assessment before completing it.

4- The user come back later where he left off and complete the assessment.

5- The assessment results never calculate. no error screen just white blank screen "image attached". It happen with both restricted and the free menu type. 

6- In order for the assessment to calculate properly user must click "Take Again" and finish it at the spot. If user exit before completing the assessment and come back to finish it later the result doesn't calculate until he press "Try Again" and finish it at the spot.

i tried with different settings within my LMS and it come with the same results every time.

Thank you for your help and support.