Forum Discussion
Quiz timer doesn't work properly when multiple quizzes draw questions from the same question bank
Assigning two values to the same bank will result in the first being overridden by the second. It's not about the longer or shorter duration. Only one value can be assigned per bank, and the most recent assignment takes precedence. If you switch the times around (e.g. 60 min on the first bank and 30 min on the second), you'll see the opposite effect. It’s like assigning two values to an object that’s designed to accept only one. The second value will either override the first or be rejected, depending on how the system handles it. Creating separate Quiz Banks to handle different durations is the only reliable solution here.
Thanks Nedim.
However, this timer setting is for the quiz, what you've said would make sense if the setting is for the bank. Each timer setting is applied to that specific quiz, similar to the Passing Score setting. If I set the passing score for the first quiz to 100% and 80% for the second quiz, they will work, and no overriding of passing score will happen. Why would the timer override each other? That's why I suspect the issue could be on the system side.That's correct. But if you look further, 30 minutes are assigned to Quiz 1, and Quiz 1 is pulling data from Bank 1. The same applies to the other result, which calculates time for Quiz 2, and it is also pulling data from the same Bank 1.
The first screenshot was taken after publishing your original .story file to the web. It shows that both timers are running simultaneously while the Quiz 1 is in progress. The first timer is visible on the slide, and both timers are actively tracking their elapsed time in the background. The second screenshot was captured during Quiz 1, which pulls questions from Bank 1, while Quiz 2 is configured to pull questions from Bank 2. Here, we can see that only the first timer (180000 ms – 30 minutes) is running, while the second timer for Quiz 2 is paused exactly as expected.Try this:
In your original .story file, set the time limit for Quiz 1 to 1 minute, and for Quiz 2 to 2 minutes. Use only Bank 1 for both quizzes. Preview the project and select Quiz 1. You’ll notice that the timer starts counting down from 2 minutes instead of 1.
In testing, the quiz ends after 1 minute, just as originally set and expected even though the timer initially starts from 2 minutes. In other words, it seems that the first timer is running correctly in the background, but the display initially shows the timer value set for Quiz 2.
Of course, this is only my opinion, based on my own findings and conclusions, and is not supported by any official Articulate documentation. At this point, I suggest contacting Articulate Support for further investigation, or consider assigning a separate question bank (e.g., Bank 2) to Quiz 2, which has proven to resolve the issue.
Many thanks for providing the findings. I have the Support Team looking into this now. What you've provided could support their investigation for sure.
Hello RuoqiLiu,
Thank you for providing such a detailed description of the issue. I appreciate Nedim and ZakiMasood chiming in with their insights and suggestions.
I can see that Carlo is already investigating this further by looking into your Storyline course. Please expect an email from him once the investigation results are available.
We'll continue the conversation in the support case to keep all the information in one place. Have a great weekend!
