Forum Discussion

MikeImage's avatar
MikeImage
Community Member
31 days ago

Quotation mark (") appears in reference variable when adding space between number and %.

Quotation mark (") appears in reference variable when adding space between number and %.

Example.

no space: Progress 1 %

With space: Progress 1"%

I need a space in my French version.

e-learning development
storyline 360
  • SamHill's avatar
    SamHill
    Super Hero
    31 days ago

    Hi MikeImage I have tested the file you provided and I cannot replicate the issue. I do not have the quote marks appear before the space. I tested in Preview and then published to Web and tested in Chrome.

     

  • MikeImage's avatar
    MikeImage
    Community Member
    30 days ago

    Looks like it's a font issue when using a custom font. The issue is resolved if I use the arial font.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      30 days ago

      Hello MikeImage, 

      Good to know that things are working as expected with Arial font.

      • I understand from your .story file that you're utilizing TD Graphik Regular font as your custom font. Is that correct? Would you be able to share a screen recording of this behavior in action?
      •  If you utilize bolding for this font, do you see the quotation mark appear? 

      I'll open this discussion up to the community as well in case folks have come across this behavior and can share their experience! 

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      29 days ago

      Hi MikeImage!

      Sorry to hear you've run into this setback, working with custom fonts in Storyline!

      Thank you for providing the screen recording! I'd like to consult our support engineers on this behavior, so I've opened a support case on your behalf. You're in great hands troubleshooting with them, and they should be connecting with you via e-mail shortly!

      Let's continue the conversation through your case to keep all information in one spot. 

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