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JohnCurran's avatar
JohnCurran
Community Member
5 years ago

Re-size 'handles' missing when working with Marker labels

I've noticed that the re-size handles (the small squares) regularly disappear from my marker labels making them impossible to re-size. I can move the location of the label by dragging but can't adju...
storyline 360
AndreaKoehntop-'s avatar
AndreaKoehntop-
Community Member
4 years ago

Hi Steven! I apologize for the issues you are experiencing with the sizing handles on markers disappearing. I can understand how that would be frustrating.

Is this course you are working on upgraded from an older version of Storyline?

We have a bug reported where marker handles can disappear when a marker with states was upgraded to Storyline 360.

The current workaround is to remove the state, or hover over the edges of the text area for the resizable handle to appear.

We are tracking this issue and will keep you informed of any updates. 

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I can move the location of the label by dragging but can't adju...","body@stringLength":"402","rawBody":"

I've noticed that the re-size handles (the small squares) regularly disappear from my marker labels making them impossible to re-size. I can move the location of the label by dragging but can't adjust the size. This is quite annoying and seems inconsistent. If I add another marker they can work on the new one but not on the old one!

\n

 

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I've noticed that the re-size handles (the small squares) regularly disappear from my marker labels making them impossible to re-size. I can move the location of the label by dragging but can't adjust the size. This is quite annoying and seems inconsistent. If I add another marker they can work on the new one but not on the old one!

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Hi Steven! I apologize for the issues you are experiencing with the sizing handles on markers disappearing. I can understand how that would be frustrating.

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Is this course you are working on upgraded from an older version of Storyline?

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We have a bug reported where marker handles can disappear when a marker with states was upgraded to Storyline 360.

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The current workaround is to remove the state, or hover over the edges of the text area for the resizable handle to appear.

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We are tracking this issue and will keep you informed of any updates. 

","body@stringLength":"645","rawBody":"

Hi Steven! I apologize for the issues you are experiencing with the sizing handles on markers disappearing. I can understand how that would be frustrating.

\n

Is this course you are working on upgraded from an older version of Storyline?

\n

We have a bug reported where marker handles can disappear when a marker with states was upgraded to Storyline 360.

\n

The current workaround is to remove the state, or hover over the edges of the text area for the resizable handle to appear.

\n

We are tracking this issue and will keep you informed of any updates. 

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