Forum Discussion

JohnCurran

Community Member

5 years ago

Re-size 'handles' missing when working with Marker labels

storyline 360

LucianaPiazza

Staff

3 years ago

Hi, Lori!

Thanks so much for chiming in and sharing that you are experiencing the same issue as Steven. I understand your frustration. I appreciate you sharing what you have done so far in order to troubleshoot, that is all very helpful to know!

I went ahead and opened a support case on your behalf. You should hear from our team soon via e-mail.

Hope that you have a great weekend! ✨

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'handles' missing when working with Marker labels","id":"message:951616","revisionNum":1,"repliesCount":21,"author":{"__ref":"User:user:79200"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:951616"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:951616"},"body@stripHtml({\"truncateLength\":200})":" I've noticed that the re-size handles (the small squares) regularly disappear from my marker labels making them impossible to re-size. I can move the location of the label by dragging but can't adju...","body@stringLength":"402","rawBody":"

I've noticed that the re-size handles (the small squares) regularly disappear from my marker labels making them impossible to re-size. I can move the location of the label by dragging but can't adjust the size. This is quite annoying and seems inconsistent. If I add another marker they can work on the new one but not on the old one!

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"},"Conversation:conversation:951616":{"__typename":"Conversation","id":"conversation:951616","solved":false,"topic":{"__ref":"ForumTopicMessage:message:951616"},"lastPostingActivityTime":"2025-04-08T09:03:09.119-07:00","lastPostTime":"2025-04-08T09:03:09.119-07:00","unreadReplyCount":21,"isSubscribed":false},"ModerationData:moderation_data:951616":{"__typename":"ModerationData","id":"moderation_data:951616","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message951616AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/211465/1/markers_2.png\"}":{"__typename":"Attachment","id":"attachment:message951616AttachmentNumber1","filename":"markers_2.png","filesize":239307,"contentType":"image/png","url":"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/211465/1/markers_2.png"},"Revision:revision:951616_1":{"__typename":"Revision","id":"revision:951616_1","lastEditTime":"2020-11-13T08:35:22.000-08:00"},"ForumReplyMessage:message:951624":{"__typename":"ForumReplyMessage","id":"message:951624","conversation":{"__ref":"Conversation:conversation:951616"},"author":{"__ref":"User:user:1227187"},"revisionNum":1,"uid":951624,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Re-size 'handles' missing when working with Marker labels","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:951624"},"parent":{"__ref":"ForumTopicMessage:message:951616"},"body":"

Hi, Lori!

I went ahead and opened a support case on your behalf. You should hear from our team soon via e-mail.

Hope that you have a great weekend! ✨

","body@stringLength":"466","rawBody":"

Hi, Lori!

I went ahead and opened a support case on your behalf. You should hear from our team soon via e-mail.

Hope that you have a great weekend! ✨

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