Forum Discussion
Web Objects blurry, especially text
Hello. I have created a Web Object in Animate CC and inserted into Storyline. Outside of Storyline, the Web Object looks great, even zoomed in (see attachment AnimateCCWebObject_OutsideStoryline-SHA...
Hello Everyone!
I'm happy to share that we have released Storyline 360 version 78 (Build 3.78.30680.0)!
Included in this release is the fix for the bug: HTML5: Web Objects With Images Are Blurry.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app on your computer. You'll find our step-by-step instructions here.
Please let us know if you have any questions by reaching out to our Support Engineers directly.
Have a great day!
This is still an issue. I have new information to share on the issue. For the first half of this year, I have been using Storyline 3, without having installed new updates. The web objects were of acceptable quality. This week, we switched to Storyline 360. I took literally the exact same file, published it to Articulate 360, and the quality of the Web Object went way way down. You can clearly see the degradation in quality in the attached files Storyline3_cropped2 and Storlyine360_cropped2. NOTE: Images have been removed since they now superseded by zip file below.
Also, I went ahead and looked at the two published folders and compared (see attached StorylinePublishFolder.jpg). The Storyline3 published folder has two additional html files with a suffix of _html5.
Within the html5\lib\scripts folders, the files are also different. Storyline 3 has one file: app.min.js. Storyline 360 has four files: ds-bootstrap.min.js, ds-frame.desktop.min.js, ds-frame.mobile.min.js, ds-slides.min.js.
The method for publishing courses has clearly changed, resulting in unacceptable quality for Web Objects. It seems 360 with the latest updates is using Bootstrap, is that right?
This is a big issue and needs to be addressed by Articulate. Is there a phone number I can call to talk to a live person? It's a progress stopper for our company.
Hi Paul!
We'd love to help! I'd like our Support Engineers to assist you with this snag. Let's start with having you upload your project, so we can take a look. Our Support Engineers will begin troubleshooting from there.
I'm so sorry you're still running into this! We'll make sure to get expert eyes on your file!
