Forum Discussion
TimBarnosky
7 months agoCommunity Member
Reach 360 showing completions for failed Rise 360 course quiz results
I have a short SOC compliance course for internal users that I developed in Rise 360. The quiz settings are configured so the learner needs a 75% to pass, and they are allowed 3 attempts. The publish...
LucianaPiazza
7 months agoStaff
Hello TimBarnosky,
Thank you for sharing what you are experiencing when viewing your report in Reach 360. I wasn't able to replicate this behavior on my end. I've opened a support case on your behalf so our team can take a closer look at your setup and troubleshoot this with you. We'll be in touch shortly via email to continue the conversation. We appreciate your patience!
Have a wonderful afternoon!
TimBarnosky
7 months agoCommunity Member
Thanks so much! Support did reach out to me and has flagged a potential bug. Appreciate your attention to this!