Forum Discussion
Reach Completion Time
We have a video inside a Rise course on Reach. The video is locked down so you can change the speed up to 2x, but not seek forward. The video must be completed before the learner can move on to take...
Hi BridgetBrowder,
I'm happy you reached out about this!
I'm curious, is it always the same user who shows the short completion times? Do you know what device they're using? If you're comfortable sharing the course with our team we'd be happy to take a closer look at what's going on. We'll delete all files from our system once troubleshooting is completed!